How to Update a Supplier's Registration in Payment Compass


Overview


This article will describe how to invite the Supplier to update their Registration and how the Supplier can make the updates

Critical Concepts


Steps to Take


Invite the Supplier to Update Their Registration

Please note this step is only necessary if the Supplier does not yet have access to their Profile in Payment Compass

  1. Log into Payment Compass via Single Sign-On
  2. Search for the Supplier you’d like to invite by name or supplier ID
  3. In top right, in the Available Actions menu, select Invite Payee to View Payment Status
  4. You’ll see a list of all Contacts for the Payee that have been invited to Payment Compass
  5. If you don’t see the person you’re looking for, click the All tab
    1. You can invite contacts to register here by clicking Send Invite next to their name
  6. If the individual is not in the All tab, enter their email in the field next to Invite Contact
  7. Click Invite Contact
  8. The Payee Contact whose email you entered will receive an email invitation to Payment Compass

*If you have trouble inviting the supplier, please refer to our How to Invite a Supplier to an Existing Payment Compass Profile KBA

Instruct the Supplier to Update Their Registration

  1. Ask the Supplier to create a username and password using your Invitation to Register, or to log in using their existing username and password
  2. The Supplier can hover over the Company tab, then click Registration Info to update their Registration
  3. Once they submit their changes, our Supplier setup team will update their Profile

The supplier will receive a notification once their profile has been updated, and should notify you when the change has taken place if necessary.

If you still have questions or need additional assistance, please submit a ticket or call the IPPS Help Desk at (858) 534-9494