Creating Credit Memo in Project and Portfolio Management (PPM) Invoice


Critical Concepts

  1. Departmental Preparers need these Roles
  2. Oracle and Concur Role Requests Form
  3. In case of any issues running the reports or requesting the roles, please submit a ticket

Steps to Take

 Crediting or Cancelling an Invoice

1. Login to Oracle Financial Cloud (OFC)

2. Select Projects and Awards then Contract Invoices

3. Click the Tasks icon on the far right, in Review and Adjust, select Manage Invoices

4. In Manage Invoices, Search section, enter Business Unit, Contract Number, in Date, delete entered Date, click Search

5. In Search Results, select desired Invoice Number that is to be reversed/cancelled

6. Under Invoice Distributions section, in Details, click Events tab, select desired Event Number, e.g. 5  

7. In Edit Event, Amount in Bill Transaction Currency, Zero out Event for full refunds, for partial refunds, enter the new revised Amount

8. Click Save, warning message displays, click Yes, then Save and Close

9. Generate Invoice process will run automatically as a scheduled process behind the scenes (once a day)

10. Select Overview tab, then select Draft Invoices tab

11. Under Invoice Processing Status section, under Draft Invoices, in Search box above Contract Number column, enter Contract Number and press Enter

12. Highlight desired Contract Number select Submit

13. Select Released Invoices tab to review Status is shown as Released 

14. To verify Invoice Credit has been processed, return to Home screen, then Receivables > Billing

15. Right click Search icon > enter Transaction Number (Invoice), click Search, then Select Transaction Number

16. Status should show Complete, select Complete, then Credited should display Fully Credited


Original Invoice should be zeroed out and will not show up on the Receivables Aging Report

If you still have questions or need additional assistance, please submit a ticket