Overview

This article explains how to request SPARCM billing contacts to be updated.

Essential Information

• Contact information has set roles as defined per department.
• Personnel are updated in Oracle and synced through SPARCM.

Next Steps

1. Navigate here
2. Select Get Help
3. Click on Submit a Ticket, Get Budget and Finance Support.
4. For quickest processing of your request, select the following options from the drop down menu:
   
   1. About: Billing and Receivables 
   2. Related to: Oracle Accounts Receivables
   3. More Specifically: AR Billing Other
5. In the Description field, include all contact information to be updated.
6. The following personnel contacts are required:

• • Agreement Biller
  • Agreement Biller Supervisor
  • MSO or DBO
  • Collections