Overview

---

 This article will describe how to add comments to an open role request.

Critical Concepts

---

• Once an Oracle and Concur role request is made and routing for approval, comments by the submitter can be sent to agents for review and support.

Steps to Take

---

1. Log into Services & Support

2. Click My Stuff, then Tickets

3. Click on the ticket number (an example is highlighted in the image below)

4. Enter comments into the text field, and then click the Send button