1. Login to Oracle Financial Cloud (OFC)
2. Select Projects and Awards then Contract Invoices
3. Click the Tasks icon on the far right, in Review and Adjust, select Manage Invoices
4. In Manage Invoices, Search section, enter Business Unit, Contract Number, in Date, delete entered Date, click Search
5. In Search Results, select desired Invoice Number that is to be reversed/cancelled
6. Under Invoice Distributions section, in Details, click Events tab, select desired Event Number, e.g. 5
7. In Edit Event, Amount in Bill Transaction Currency, Zero out Event for full refunds, for partial refunds, enter the new revised Amount
8. Click Save, warning message displays, click Yes, then Save and Close
9. Generate Invoice process will run automatically as a scheduled process behind the scenes (once a day)
10. Select Overview tab, then select Draft Invoices tab
11. Under Invoice Processing Status section, under Draft Invoices, in Search box above Contract Number column, enter Contract Number and press Enter
12. Highlight desired Contract Number select Submit
13. Select Released Invoices tab to review Status is shown as Released
14. To verify Invoice Credit has been processed, return to Home screen, then Receivables > Billing
15. Right click Search icon > enter Transaction Number (Invoice), click Search, then Select Transaction Number
16. Status should show Complete, select Complete, then Credited should display Fully Credited
Original Invoice should be zeroed out and will not show up on the Receivables Aging Report
If you still have questions or need additional assistance, please submit a ticket