- How to Notify That I am Expecting a WIRE or ACH

Overview

This article will describe how to submit a ticket requesting application of the remittance

Critical Concepts

If the Funds are in payment of charge posted in the Accounts Receivable-ISIS system, then provide the Account ID Number and the Name of the ISIS Account

Steps to Take

If you are expecting a Wire or ACH, or if the Funds were already received, submit a ticket requesting application of the remittance and provide the following information:

Estimated date of remittance
Amount
Sender
City/Country of origin
Any other identifier of the funds
Department information
Department
Index & Account
Contact Name

If you still have questions or need additional assistance, please submit a ticket