Overview
This article demonstrates how to request a reissue of an uncashed or stale dated check payment that has a Negotiable or Escheated status in Oracle. A stale dated check is a check that is older than 180 days and is no longer available for deposit in the bank.
Essential Information
- Prior to requesting a reissue of an Uncashed (Stale Dated) check, you will want to confirm that the check payment has a Negotiable or Escheated status in Oracle.
- Note, check payments that have a "Cleared" status cannot be reissued as the check has already been cashed and the funds redeemed by the payee.
How to Request a Reissue of an Uncashed (Stale Dated) Check
1. Confirm that the check payment has a Negotiable or Escheated status in Oracle.
2. Gather the following information from Oracle:
- Check Number
- Check Amount
- Check Issue Date
- Payee Name
3. Send an email to ps-uncashedchecks@ucsd.edu with the following information:
- Subject- Uncashed Payment Reissue Request
- Description- Provide the check details:
- Check Number
- Check Amount
- Check Issue Date
- Payee Name
- If the address has changed, include the correct address and invite the payee to register in PaymentWorks to get their payee profile updated with the correct information. If you need a step-by-step guidance on how to do so, please see the following guide: PaymentWorks: Enhancements to Invitation Form.
Questions?
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