Overview
This FAQ addresses common questions about Oracle's new Purchase Requisitions module, which launched in early August 2025 and will fully replace the legacy system on September 19, 2025.
Questions at a Glance
- What's the reason behind the update?
- What are the benefits of the new Requisitions Module?
- Where do I input the Room Number?
- How do I use the filters options in My Requisitions?
- What do the different statuses mean in My Requisitions?
- How do I add billing information to the order?
- How do I add a note to the supplier?
- Where are the required forms?
- How do I cancel a pending, incomplete, and/or rejected change orders?
- How do I reassign a requisition?
FAQ's
Q: What's the reason behind the update?
A: This update was initiated by Oracle and is being applied across all institutions and companies using the system. While UC San Diego cannot control the update itself, we selected a transition month to allow campus to adjust and treat it as a soft launch.
Customization options are limited, but we welcome constructive feedback to share with Oracle and to improve the resources we create for our campus community.
Q: What are the benefits of the new Requisitions Module?
A: Note: These updates apply only to the Requisitions module. Other modules (Purchase Orders, Invoices, etc.) are not affected.
- Modern interface for a smoother user experience
- Intelligent search with improved results:
- Search terms (e.g., office) will return suppliers with “office” in the name and those offering office-related items.
- Use quotation marks for phrase searching when looking for something specific.
- Responsive design that works across different devices and screen sizes
- Guided Journeys: in-app help and resources within Oracle that will be featured as a banner or link
Q: Where do I input the Room Number?
A: To find Room Number, please follow the steps outlined below:
- Navigate to your Cart
- Select the Pencil Icon
- Under Additional Information, you will be able to edit the Room Number here!
Need help with the checkout process? Visit our How to Checkout KBA to learn other tips and tricks
Q: How do I use the filters options in My Requisitions?
A: On the My Requisitions page, you can filter and search for requisitions:
- By default, it shows only your requisitions (marked as Entered By [Your Name])
- To search others’ requisitions, click the (X) next to your name and enter a different search
- Use More Filters to refine results by:
- Supplier
- Requisition Status
- Line Status
- Deliver-to Location
- Requester
Need help with the searching for requisitions? Visit our KBA to learn other tips and tricks
Q: What do the different statuses mean in My Requisitions?
A: Your requisition may have any of the following statuses:
- Draft
- Rejected/ Returned
- Auto-rejected
- Pending Approval
- Approved
- Ordered
- Billed
Definitions for each status and recommended next steps can be found in our How to Check Requisition Status in Oracle Procurement KBA
Q: How do I add billing information to the order?
A: To add billing information, please follow the steps outlined below:
- Navigate to your Cart
- Select the Delivery Truck icon
- Add in your information to the Billing section
Want to read more about the checkout process? Visit our How to Checkout KBA to learn other tips and tricks
Q: How do I add a note to the supplier?
A: To add a note to the supplier, please follow the steps outlined in our How to Add Notes or Attachments to Requisitions KBA
Q: Where are the required forms?
A: To find the required forms on a requisition:
- Scroll to the bottom of the Request Form (Amount or Quantity) and locate Attachments
- Under Attachments, you’ll see a Guided Journey stating: “If the required documents are not attached, the requisition may be returned.”
- Click the Guided Journey to see if you need an SSPR, SOW, and/or Small Business Waiver.
- Attach the necessary documents and continue to Add to Cart.
Q: How do I cancel a pending, incomplete, and/or rejected change orders?
A: Instructions vary depending on change order status, please see below for more information:
Incomplete or Rejected Change Orders:
Follow the steps in our How to Cancel an Incomplete or Rejected Change Order KBA, which includes a step-by-step visual guide.
Pending Change Orders:
These can only be canceled by a professional Buyer. Please submit a ticket in Services & Support using the following drop down:
- More Specifically: Revising or Cancelling an Order
- Note: Please include the related PO number.
Q: How do I reassign a requisition?
A: To reassign a requisition, please follow the steps outlined below:
- Navigate to My Requisitions
- Select the requisition you’d like to take action on
- Select Actions
- Select Reassign
- Enter the employee’s full name that you’d like to reassign to
- Click the checkbox to Send notification to this person
- Click Reassign
To read about the full process, check out our How to Assign a Shopping Cart or Requisition in Oracle Procurement KBA