How to Track a Package or Freight


Critical Concepts

Steps to Take

1. Contact the vendor to obtain a Tracking Number and Carrier Name for your package.

2. Track your package through the carrier's website: FedEx, UPS, or USPS external sites to confirm your package has arrived at Logistics.

3. Once you have confirmed the package has been delivered to Logistics, track it internally using the Tracking: Logistics to Campus feature (large middle tile).

4. Track the package by inputting the Tracking Number in the Item ID field (recommended).  Alternatively, you can use the left panel to enter other package information such as Purchase Order Number (PO) or Recipient Name, but that may not yield the best search results. Click "Apply."

5. If you wish to track using the Tracking Number information only, you can also utilize the Search feature located at the top right of the blue navigation bar.

6. Determine the status of your package by referencing the status key below:




Received and processed by Logistics

Staged for Delivery

On delivery truck to campus


Delivered to recipient location

Delivery Attempted

Delivery was attempted

7. When Logistics processes your package, you will receive an email from letting you know we have your package and it will be delivered the next business day, unless it is equipment that needs special services, in which case we will contact you to discuss.

8. If you still need to submit a ticket, provide us with the Tracking Number and Purchase Order Number, if applicable, of your package.

If you still have questions or need additional assistance, please submit a ticket