Overview
This document serves as a general guide for searching customers in Oracle.
Essential Information
- Review Customer Name, Account Number, Sites, and Invoice Delivery Method for customers.
- Further account details are populated accordingly: Description, Status, Address, Collector, Contact, etc.
- One Account may contain multiple Sites for different purposes i.e. bill-to, ship-to, dunning, statements.
Next Steps
1. Open the Business Analytics Hub.
2. Select the Budget & Finance tab and change the "Show" dropdown menu to "All" entries.
3. Scroll down the list to FinOps Analytical Dashboard and click on the Launch icon to the right.
4. The UCSD-DSH FinOps Analytical Dashboard opens to the List of Reports tab > select Customer General Information.
5. Enter search values for Customer Name, Customer Registry ID, or Account Number and click Apply to generate specified search.
6. Account details will be populated in the Panorama.
Customer General Information:
Customer Address Information:
Customer Contact Information: