Overview

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 How to request SPARCM billing contacts to be updated

Critical Concepts

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• Contact information has set roles as defined per department
• Personnel are updated in Oracle and synced through SPARCM

Steps to Take

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1. Navigate to support.ucsd.edu/finance 
2. Select Get Help
3. Click on Submit a Ticket, Get Budget and Finance Support
4. For quickest processing of your request, select the following options from the drop down menu:
   
   1. About: Billing and Receivables 
   2. Related to: Oracle Accounts Receivables
   3. More Specifically: AR Billing Other
5. In the Description field, include all contact information to be updated
6. The following personnel contacts are required:

• • Agreement Biller
  • Agreement Biller Supervisor
  • MSO or DBO
  • Collections

  If you still have questions or need additional assistance, please submit a ticket