Overview
This article will cover:
- How to fill out the Merchant Receipt Template in Excel to clear the Oracle Credit Card Clearing Account Balance
- How departments, Financial Units, use the Merchant Receipt Template that:
- Accept credit card payments via credit card terminal or website
- Aren't invoicing in Oracle and need to book revenue to a Chart of Account (CoA)
Critical Concepts
- If you need the Merchant Receipt Template, email merchantservices@ucsd.edu
- Any inquiries, please contact Merchant Services
- Best practice is to:
- Complete and submit the Merchant Receipt Template at the beginning of the month when the previous month has closed
- Run the General Ledger Transaction Details Report within the General Ledger Panorama and reconcile against your business records
- Run the General Ledger Transaction Details Report in the Panorama, in Procedure A, before completing the Merchant Receipt Template in Procedure B
- Submit completed form to Merchant Services in Procedure C. Merchant Services will then process the transaction to clear the Oracle Credit Card Clearing Account Balance
- If you have variances, use ClientLine reporting to research bank deposits
Steps to Take
Procedure A
Run the General Ledger Detail Report which can be accessed from the Oracle home page:
- Select Tools module
- Select Reports and Analytics
- Click Browse Catalog and find the report from Shared Folders > Custom > Financials > General Ledger > General Ledger Transaction Detail > General Ledger Detail Report
Note: If this report is accessed from Financial Reporting Center and then Open Workspace for Financial Report path, you cannot fully utilize the report functions, especially drill-down function by using Action Link
For additional guidance on OFC GL Reports please reference article KB0032374, How to Check a Fund Balance or Balance on Chart String Segments
Procedure B
- Open the Merchant Receipt Template
- There are two tabs on the Merchant Receipt Template
- Form: complete form as directed beginning in Step #4, form includes sample data
- Instructions: additional instructions for completing form
- Complete the following fields in the Merchant Receipt Template on the 1st tab
- In Merchant Name, select your business from the drop down, which populates the Activity Code field
- In GL Values, enter
- Entity
- Fund
- Financial Unit
- Account
- In Business Unit, select Business Unit
- In Comments, if needed, add applicable comments
- In Deposit Date, enter date of transactions
- In Amount, enter daily credit card batch total, which must tie to daily batch amount
- In Customer Account, enter Customer Account if applying payment to an invoice (see* below)
- In Transaction (Inv)#, enter Transaction/Invoice # if applying payment to an invoice (see* below)
- In Project, enter Project# only if booking revenue to a Project
- When you are complete entering the information in the file, save as, using this file naming convention, e.g.: UCSD SURPLUS SALES APR2022_CC0128
Example of a completed Merchant Receipt Template:

Procedure C
- Complete the Submit a ticket form as follows:
I want to: Ask a Question or Make a Request
About: Banking, Cash & Card Products
Related To: Merchant Services
More Specifically: Merchant Receipt Form
- Select Add Attachments and attach Merchant Receipt Template
- Submit