Overview

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This article provides instructions on how to access the Logistics Portal and locate packages or freight within the UC San Diego delivery system. This guide requires to you have the tracking number readily available. 

Essential Information

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• Logistics Portal: The central platform (logistics.ucsd.edu) used to track the chain of custody for items arriving at the university
• Tracking Number (TRK#): A unique alpha-numeric ID assigned by carriers (UPS, FedEx, Amazon) or generated by the Logistics system (e.g., SCL12345678)
• 7835 Trade Street: The off-campus hub where Logistics personnel, known as Receivers, process inbound packages from external carriers
• Distribution: The unit responsible for the final delivery to campus departments, performed by Drivers
• Status Updates: Digital breadcrumbs (e.g., "Received," "Staged for Delivery") that provide transparency regarding an item's current location and ownership

Next Steps

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Accessing the Logistics Portal 

1. Navigate to logistics.ucsd.edu in your web browser.
   
   
   
   
2. Click Log in with UCSD Single Sign-on (SSO).
   
   
3. Enter your Active Directory (AD) credentials to access the landing page
   • Note: It is recommended to save this page as a favorite for future use

Searching with Your TRK#

Use this procedure if you have a tracking number (TRK#) from a vendor or a Logistics email.

1. Locate the search field in the navigation bar
   
   
   
   
2. Paste or type your TRK# into the search field (e.g., SCL12345678)
   
   • For searches with a partial tracking number, use the below method
     • Search by the last few digits: Place an asterik (*) for partial number searches (e.g., *1234)
     • Search by a specific string of characters within a larger number: Place an asterisk (*) on either side of a tracking number (e.g.,  full number is 9839489038508495234567, you would search as *4890*)
       
       
3. Press ENTER/RETURN or click the magnifying glass icon
4. Your search results will appear!
   
   
5. The following sections will help you interperet the results from your search. 

How to Review Package History: Latest Update

1. Review the Latest Update section for the current status and destination recipient
   • Current Status: the status most recently assigned to the TRK#
   • Last Modified: the system time stamp applied when the Current Status was updated
   • Updated by: the Receiving & Distribution team member that updated the Current Status
   • Current Location: how the Current Status was last updated, such as a Driver's handheld or Receiving & Distribution's computer
   • Destination: who the package was addressed to
     
     
     
     

• • Note: To understand the meaning of specific status updates, please refer to our the R&D: Logistics Portal Status Definitions

Review Package History: Status Updates 

1. Review the History section to see all status updates and timestamps for the referenced tracking number
   • Most status updates are accompanied by an email to the recipient; however, some are for internal tracking and emails are not sent
     
     
2. Review the columns for details on history and current status of the item
   1. Status: the item's current status
   2. Carrier: the external carrier that delivered the item to 7835 Trade Street
   3. Destination: the recipient name assigned to the TRK#
   4. Building - Room: the building, room and lab the items were addressed to
   5. Date: the time stamp for the most recent status update
   6. Signature: the signature of the recipient, captured at the time of delivery (if applicable) 
   7. Photo: the image taken when the item was delivered
   8. Attachments: pick up slips or MSV job number attachment 
      
      
      

Review Package History: Details

1. Check the Details sidebar for the P/O Number, Label Notes (perishable info), and Additional Info
   • P/O Number: the purchase order number applied to the package 
   • Label Note: a field used by Receivers to communicate information including perishable storage conditions (e.g., Refigerate, Frozen, and Deep Freeze) 
   • Additional Info: a field used by Receivers to record important information such as correspondence with recipients, suppliers, etc.
     
     
   • Empty fields are not shown by default; however all fields can be used by activating the Show Empty Fields toggle directly in the Details heading