Overview
This article provides instructions on how to submit a pick-up request to STORE for any compressed gas cylinders that are empty or no longer needed.
Essential Information
- Departments can request STORE to pick up any compressed gas cylinders that are empty or no longer needed.
- If you intend on purchasing replacement tanks from STORE, you do not need to submit an empty cylinder request as our driver will pick up any cylinders that are clearly marked "Empty" or "For Pickup" when completing the delivery. This helps minimize the number of trips our driver makes to your location.
- NOTE: STORE is unable to pick up any liquid gas dewars. These must be picked up by the supplier directly:
- For Airgas, please contact csssd@airgas.com
- For Linde (formerly Praxair), please contact sandiego@linde.com
Prerequisites
To complete this KBA, you will need the following information:
- Location of gas cylinder(s) (building and room number)
- Number of gas cylinder(s) to be picked up
- STORE asset tag for each individual cylinder
- The STORE asset tag number is the five- or six-digit code (one or two letters followed by four numbers, ex. A-0000 or AA0000) that can be found on each individual cylinder, on the UCSD STORE barcoded sticker.
- The STORE asset tag number is the five- or six-digit code (one or two letters followed by four numbers, ex. A-0000 or AA0000) that can be found on each individual cylinder, on the UCSD STORE barcoded sticker.
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- If you are unable to locate an asset tag on your cylinder, please submit a ticket to us in Services & Support. Including a picture of your cylinders will be helpful for our team!
Next Steps
1. Access the Cylinder Pickup Request form.
2. Click on LOG IN WITH UCSD SSO and sign in using your UC San Diego Single Sign-On.
3. Enter your contact information and pick-up details in the required fields.
- Name
- Phone Number
- Pick-Up Date Requested
- Pick-Up Building
- Pick-Up Room
NOTE: Our driver will complete the pick up within 1-2 business days of your requested pick-up date.
3. Enter the Cylinder Asset Tags of each individual cylinder you are requesting to be picked up. Please see the Prerequisites section above for examples of a STORE asset tag.
4. Enter any Additional Delivery Info that may help our driver locate/access the cylinder(s) (i.e. an alternative contact, a door code, and/or further instructions).
5. Click Submit.
6. After submitting the form, you'll see a confirmation message to confirm we've received your request. If your cylinder still has not been picked up within 5 business days, please submit a ticket to us via Services & Support for further assistance.