Common questions related to subawards and recommended resolutions
A: Reasons for your invoice not displaying in Kuali:
Note: invoices are manually entered into Kuali by Accounts Payable
A: Requisitioner needs to approve/finalize Invoice in Action List.
A: Your SSID may need to be updated. If updating your SSID, submit a ticket to Kuali Client Support to approve the update and re-trigger the Invoice(s) for payment.
A: The Expenditure Item Date listed occurs after the Award End Date. Submit a Services & Support ticket to IPPS Accounts Payable with approval that the services took place within the Award Date, and Accounts Payable will adjust the Expenditure Item Date in Oracle, so long as the Expenditure Item Date falls within the Award Service Dates.
A: Submit a ticket to IPPS Payment Services, select "Outgoing Payments" for your service offering and include the following information:
A: Submit a ticket to IPPS Payment Services, select "Outgoing Payments" for your service offering and include the following information:
A:Submit a ticket to IPPS Payment Services, select "Outgoing Payments" for your service offering and include the following information:
A: The requisitioner should submit a ticket to Kuali Client Support
A: Best practice is to view invoice status in Oracle for detailed information
A: Submit a ticket to IPPS Payment Services, select "Outgoing Payments" for your service offering and include the following information:
A: Requisitioner submits a ticket to the Ancillary Agreements Team
A: The subaward requisitioner would be the best point of contact for this information.
A: The Department would update the subaward with the new Requisitioner. See steps here.
If you still have questions or need additional assistance, please submit a ticket