Overview
The article describes how to find a GL Journal Entry approver for a user with UCSD GL Journal Entry JR. Specifically, you will learn how to use the Campus User Roles report to find the Line Manager, how to use the Oracle Application to find the Line Manager, how to request Line Manager Assignment Changes, and known issues with Viewing Pending Journals.
Essential Information
- A Line Manager (Approver) is needed for the person with the UCSD GL Journal Entry JR for journal workflow to proper route for approval.
- A Line Manager is not automatically assigned to all OFC users or users provisioned the UCSD GL Journal Entry JR.
- Only one Line Manager can be assigned at a time.
- There is a known issue with viewing pending journals in Oracle through the Manage Approvals screen.
- If a journal entry was submitted without a Line Manager assigned, then please withdraw the entry.
- Refer to the section "Withdraw a Journal" in this article, KB0032759: How to Process a Journal Entry
Next Steps
1. Go to Oracle Financials Cloud and log in.
2. Click on the Navigator button at the top left corner of the OFC home page.
3. Click the Tools section to open it.
4. Click Directory icon
5. In the search field highlighted below, enter person name, department, job, phone, other keywords to search for the person, and then click the magnifying glass button to continue.
6. Click on the name of the person to view details.
7. If no Manager & Peers header under the person's information is displayed or the Line Manager is incorrect, continue to the next section below.
How to Request Line Manager Assignment Changes
1. Go to the Budget & Finance Submit a Ticket form and then enter the following information:
- About: Access Requests to Financial Systems
- Related to: Oracle Financial Cloud
- More Specifically: Oracle Financials Cloud (Access and Role Inquiries)
- Subject: Need Line Manager Assigned
- Description: Please assign [Line manager's name] as my Line Manager in OFC.
2. After case is submitted and completed, repeat steps 1 to 7 and confirm the Line Manager is assigned under the Managers and Peers section.
Known Issue with Viewing Pending Journals
1. Currently, there's an issue with viewing your pending journals in Oracle through the Manage Approvals screen. After submitting journals for approval, the user can navigate to the BPM Worklist.
2. Click on the Bell icon at the top right area of the window.
3. Click Show All button.
4. Click the Worklist button.
5. BPM Worklist window will pop up, then click Initiated Tasks and open the Journal requests.
6. From there, you can check the approvals for the journal and/or withdraw the journal.