Overview

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There are a variety of integrations into OFC and specifically PPM. For integrations to work successfully, it's important to have a partnership between the business owner of the source and target systems and IT Services. This article outlines those responsibilities for PPM integrations.

Essential Information

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Responsibilities:

• Data that flows through integrations is owned by the source business owner.
• The requirements of the data flow are the business owner's.
• The required fields to populate in PPM per the Oracle system are managed by the Portfolio Optimization and Financial Services Division of BFS.
• The technical design and resolution of integration system issues is IT Services (ITS).
• Enhancements to integrations managed by ITS:
  
  • Needs can be identified by anyone and submitted via S&S Enhancement Request ticket.
  • Any changes are prioritized with the business owner, BFS, and ITS.

Next Steps 

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Error resolution:

1. If there is a system failure, the technical integration provides data/information/notice of failure to the business owner
2. If the error is a business error, the business owner/initiator should correct it
   
   1. Portfolio Optimization and Financial Services Division can assist with troubleshooting, but it is the responsibility of the business owner to understand, resolve and prevent errors
3. If the error is a system error, ITS should correct it
4. Here is a list of errors and how to correct them: 

Integration to PPM	Data From	Data To	Business Owner	Technical Support
Kuali Research (KR)	KR Award	OFC Award	OCGA/SPF	ITS-ADIS Team
Kuali Research (KR)	KR Subaward	OFC AP OFC PPM Commitments	OCGA IPPS-AP	ITS-ADIS Team
SPARCM	SPARCM	OFC Billing Events	SPF	ITS-RIS Team
SPARCM	OFC Costs, Payments	SPARCM	SPF	ITS-RIS Team
PADUA	PADUA	OFC Award, PFM	FinOps Solutions	ITS-ADIS Team
ISIS	ISIS	PPM Costs	SFS/Extension	ITS-SIS Team
UCPath	UCPath (Labor Ledger)	PPM Costs	HR/ICA	ITS-HCM Team
Accounts Receivable	OFC Receipts	PPM Costs	Portfolio Optimization and Financial Services Division	ITS-ADIS Team
Recharge Plus App	Department Local Systems	PPM Costs	Recharge Departments (Submitters' contact information found in PPM cost comment)	ITS-ADIS Team
Other API Cost Imports	Health (EPIC, Pinnacle, Premier, TMA)	PPM Costs	Health Systems	Health Systems
Other API Cost Imports	Other Campus	PPM Costs	Recharge Departments	Service Account Owners