Overview

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This article demonstrates how to request an image of a check payment that has been cashed or a Cleared payment status in Oracle. A check image is requested when a payee needs proof of payment or deposit.

Essential Information

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• Prior to requesting a check image for a check, you will want to confirm that the check payment has a Cleared status in Oracle. A Cleared payment status means the payee has cashed the check and received funds. 
  • To confirm the status of check payment please review this Knowledge Based Article (KBA) on step-by-step instructions on how to look-up an invoice and verify payment details. How to Search Oracle for Invoices, Concur Expense Reports, and Payment Request Status. 
• Note, check payments that have a Negotiable or Voided status, an image cannot be provided as this means the check is still outstanding. 

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How to Request for a Copy/Image of a Cashed Check

1. Confirm that the check payment is Cleared in Oracle. 
2. Gather the following information from Oracle:

• Check Number 
• Check Amount
• Check Issue Date
• Payee Name

3. Submit a request via the Services & Support portal: 

• Click Get Help
• Select Submit a Ticket to Budget and Finance Support
• Fill in the following: 
  • I want to... Ask a Question or Make a Request 
  • About Banking, Cash & Card Products
  • Related to Check 
  • More Specifically Copy of Check Image (Outgoing Payments)

• Provide the Check Information Needed for the Cashed Check Image Request. 
  • Subject- Copy of Check Image for Check Number
  • Description- Provide the check details:
    • Check Number 
    • Check Amount
    • Check Issue Date
    • Payee Name