This article provides key definitions for the Logistics Portal to help you navigate the system with confidence.
General Terminology
| Term | Definition |
| 7835 Trade St (Trade St) | The off-campus hub for Receiving and Distribution operations servicing campus faculty and staff |
| Distribution | Logistics unit responsible for the delivery of packages, parcels, freight, furniture and equipment, and pickup of materials supporting OTS, for campus faculty and staff |
| Driver | Logistics personnel perform Distribution tasks |
| Receivers | Logistics personnel that process inbound packages, typically delivered by carriers and local vendors |
| Tracking Number (TRK#) |
A unique alpha numeric combination assigned to each package delivered from carriers (i.e. UPS, FedEx, Amazon, etc.) Examples: UPS 1Zxxxxxxxxxxxxxx FedEx xxxx xxxx xxxx Amazon TBAxxxxxxxxxxxxxx |
| URL | Uniform resource locator |
Status Updates
| Status | Definition |
| Cancelled due to Error | An item has been cancelled due to an error. Typically applied to the incorrect scanning of barcodes, or incorrect assignment of a recipient. |
| Corrected Delivery | A delivery location update completed in-field by a Driver. Typically applied to items mis-addressed during the receiving process. |
| Deferred | An item that was out for delivery but delivery was not attempted, nor completed. |
| Delivered | An item was delivered |
| Delivery Attempted |
The Driver attempted to deliver an item; but, could not complete the process through no fault of their own. |
| Delivery Attempts Exhausted |
Applied after two failed Delivery Attempted updates. Item is returned and placed in Research |
| Held |
An item has been held and is not out for delivery. |
| Pending Pickup |
An item is scheduled for pickup by the Distribution team. NOTE: OST (Outbound Shipping Team) has their own set of pickup related statuses |
| Picked Up |
A Pending Pickup item has been picked up by Distribution |
| Pickup Attempted |
A Pending Pickup item was not picked up; but, the Driver attempted retrieval |
| Received |
An item was manually processed into the database by a Receiver |
| Released to Carrier |
An item was returned to sender through the carrier that delivered it to Central Receiving |
| Released to Customer |
The recipient or a designee retrieved the item from Central Receiving |
| Research | The item is undeliverable and awaiting a status update for it to be Delivered. Research materials that are not claimed are Released to Carrier |
| Sorted | An item was processed into the database through our automated sortation system |
| Staged for Delivery | An item is loaded and expected to be Delivered by the end of the business day |
| Transferred | An item has been moved internally from one campus service provider (i.e. Triton Print, the Bookstore, etc.) to another |
| Wrong Address | The Driver was informed the assigned building and/or room for an item is incorrect and requires follow-up with the Recipient |
| Term | Definition |
| Building | The building assigned to an item for delivery |
| Label Note | A field used by Receivers to provide concise information regarding an item |
| P/O Number | An Oracle purchase order number assigned to an item |
| Recipient Name | The name assigned to an item for delivery |
| Room |
The room assigned to an item for a delivery |
| Vendor | The vendor of a item processed for delivery. Only applicable to items with P/O Numbers applied |