Release 14.53.0 introduced new features, fixes, and updates to the campus instance of ServiceNow at UC San Diego and was implemented on August 13, 2025.

Request Catalog

• New form for Advancement Data Steward Benchmarking Requests.
• New form for ITS co-located HR team to coordinate various administrative and IT tasks related to employee separations.
• Bug fixes and improvements for the "Request to Transfer Approvals" form

Platform

• Per the ITS co-located HR team, all Onboarding RITMs opened prior to 12/1/24 are now closed.
• Adjusted link to the TMS Module in TMS tab for CSM cases.
• Adds functionality to duplicate closed HR cases.