ServiceNow Release 14.38.0 introduced new features, fixes, and updates to the campus instance of ServiceNow at UC San Diego and was implemented on April 30, 2025.

Request Catalog/Portal

• Fixed a bug on the Group Management form where HR members weren't being added.
• Added new banner for the ESC portal.

Human Resources

• Fixed a minor issue with HR Cases resolution codes. 
• The HR Service "Timekeeper Access Inquiry" is now available as a Subcategory for Central HR General Inquiries.

Platform

• Platform section - Adjusted security settings for XMLDocument2 streaming parser.