Release 12.5.1 introduced fixes to the campus instance of ServiceNow at UC San Diego and was implemented on January 20, 2023.
Service Catalog
- Fixed an issue with fields prepopulating with incorrect information for the Business Office Request Form.
- Variables tab now shows up for Business Office Request cases.
Release 12.5.0 introduced new features, fixes, and updates to the campus instance of ServiceNow at UC San Diego and was implemented on January 18, 2023.
Service Catalog
- Edited Business Office Request Form to pre-populate fields based on specific URL links.
- Added functionality to the order form and workflow to accept multiple Project/Tasks and to write them into asset records. This provides functionality for up to a 6-way split.
- Simplified the "Submit a Business Office Request" Form
- Fixed a bug where creating a duplicate case would occasionally produce an error.