Release 12.26.0 introduced new features, fixes, and updates to the campus instance of ServiceNow at UC San Diego and was implemented on June 21, 2023.

Request Catalog

• Multiple changes made for the SAS Software License Request form and its flow.

Miscellaneous

• Previously agents did not have access to the LDAP Affiliation field in the My Groups' Work and Simplified Agent Dashboard. Now this field is visible to agents by default and can be hidden at their discretion.
• Multiple changes made for the JMP Software License Request form and it's flow.
• This update corrects a link for the Problem Statement which points to the old collab.  The update will point the link to the new collab location.