Overview

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The CloudLabs: Apporto service allows students access virtual applications through their browser windows. Simply by signing in with SSO on a broadband internet connection, students can use these applications anytime on almost any device.

• Open to UC San Diego students and faculty in specific courses that require it.
• View which CloudLabs resources are allotted for each user: cloudlabs.ucsd.edu.
• Faculty and staff may request access for their course via a CINFO request submitted as early as possible before the start of the quarter.

Getting Started

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1. To get started on CloudLabs: Apporto, log-in to cloudlabs.ucsd.edu via SSO/Active Directory and DUO.
2. Select the Apporto GPU Desktop application. This will redirect the browser to the UCSD Apporto site. 
3. Click the Launch button under the GPU Desktop to open up the Apporto Desktop.

Notes:

• Apporto does not require a VPN connection to a UCSD network. A stable internet connection is sufficient for access to CloudLabs - Apporto.
• If you have any impactful connection problems with Apporto, please submit a ticket.

General

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Files

CloudLabs: Apporto maintains the files for an account while it remains active on the CloudLabs system. As long as an account is registered in a course that uses CloudLabs: Apporto, the files will remain for the duration of that course.

• To view the folders that are associated with each account, open the UCSD Shared Folders icon on the Desktop and navigate through this path of folders: "UCSD Shared Folders->Users->{YOUR_ACCOUNT_NAME}_ucsd"
• Everything that is in this 'Shared Folders' folder (Desktop, Documents, AppData, Downloads) will follow each account. These locations are also the only place to upload/download files to and from the Apporto Desktop.

To upload files from a personal computer to the Apporto desktop:

• Click the File Upload button from the Menu Bar
• Click the Cloud PC icon in the top left corner to the select the folder(s) where the files should be uploaded to.
• Click the Upload button to select the file(s) to upload to the Apporto desktop. 

To download files from the Apporto desktop to a personal computer:

• Click the File Download button from the Menu Bar to open the download menu
• Click the Cloud PC icon in the top left corner to select the folder(s) with the desired files
• Select the file to be downloaded and click the Download button to download them to a personal computer.

Internet Speed

It is recommended to have a stable internet connection to ensure an optimal experience with CloudLabs: Apporto. If the network speed is low or begins to drop out, a warning notification will appear on the Apporto desktop.

• If the network connection is unstable or unreliable, make sure to save work frequently. Make sure to save to the 'Shared Folders' folder so the files will remain if the Apporto desktop session is disconnected due to poor connection
• Using a smartphone as a hotspot is NOT recommended
• Connection through a UCSD network is not necessary

Updates/Install

Users are not allowed to update or install any applications on CloudLabs: Apporto. To update or install any particular software, contact the professor for the course to make a request.

End Session

Once a user is done using the Apporto desktop software, they may close the browser tab/window instead of disconnecting via the virtual machine.

Menu Bar

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These are the menu buttons that are most likely to be used:

Full-Screen Mode

The 'Toggle Full Screen' button enlarges the Apporto desktop to the full-weight and full-height of the display.

File Upload

The 'File Upload' button opens a menu to upload files to the Apporto desktop from a local computer.

File Download

The 'File Download' button opens a menu to download files from the Apporto desktop to a local computer.

Volume

The 'Volume' Button will turn on and off audio from the Apporto desktop.

Network Indicator

The 'Network Indicator' button will display how good of an internet connection there is with the Apporto desktop. A full indicator represents a good connection.

For more support with Apporto, visit the Apporto FAQ or Help Center page.