Overview

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The following article goes over how to reset your AX account password on password.ucsd.edu.

Critical Concepts

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• AX accounts are provisioned to Extension students who are taking main campus UCSD courses (concurrent students).
• If you think you should have an AX account but did not receive a token or instructions to do so, please contact the Extension office

Steps to Take

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1. Go to password.ucsd.edu.
2. Input your AX account number as the username.
3. Click "I want to reset my AX account password."
   
4. Confirm the email address on the screen. 
   
5. A reset link should have been sent to your personal email address.
   • Please contact the ITS Service Desk if you do not know the email or want to change the email address associated with your AX account.
     
     
     
6. Press the link in your email to input a new password.
   
7. Click “Finish Password Setup”

FAQ

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Stuck on the Duo screen?

If Duo is telling you that you do not have access, please sign up for Duo at duo.ucsd.edu. You can follow the instructions on Register for Duo Two Step.