Release 10.8.0 introduced new features, fixes, and updates to the campus instance of ServiceNow at UC San Diego and was implemented on October, 20, 2021.

Email

• Fixed a bug where accepting a proposed solution via the email buttons would indirectly override/fill the “incoming email address” field

Case

• We added a new walk-up location on the case form.
• We added location data on the user table if the user submitted a Work Location Status form.

Reporting

• Updated several of our nightly scheduled imports to improve performance and decrease loading times.