IT Services - Download Your Kaltura Video

Overview

If you're the owner or co-editor of a Kaltura entry, you can download it using an in-player download button when editing it.

These instructions apply to all UC San Diego community members with Canvas access (students, instructors, staff, etc.). Videos can be downloaded in Canvas and in MediaSpace.

Critical Concepts

Prerequisites

You must be a media owner or co-editor. By default you can't download someone else's media.

Things to Keep in Mind

You can only download the "source" file. A video's "source" is the original file that was uploaded to Kaltura, which is most likely the largest and has the highest quality.
For dual- or multi-stream entries, you can only download the "parent" video in Canvas. Multi-stream entries have more than 1 video stream within the entry, which allows the viewer to control how they're arranged while viewing. These can be created using Kaltura Capture, Express/Quick Capture (the web-based recording option Kaltura offers), and by leveraging the Zoom integration. Within Canvas, however, you can only download the so-called "parent" or "primary" source (which is usually the screen capture). While it will include the audio, it won't include any of the other video streams. If you want to download the "child" video stream(s), see our instructions on how to download child entries in MediaSpace. (For some reason, Kaltura allows you to find both the parent and the child in MediaSpace when you search for the former's entry ID.) .
Viewers aren't able to download your video by default. Only owners and co-editors can download videos like this. If you want VIEWERS to be able to download your video, see one of the tutorials below:
- Enable Downloads for Published Kaltura Media
- Enable Downloads for Embedded Videos in Canvas

Steps to Take

Owners and co-editors can download videos in either Canvas or MediaSpace. Follow the steps below depending on where you want to perform the action.

In Canvas	In MediaSpace
Log into Canvas. Go to https://canvas.ucsd.edu. Enter your active directory credentials. Within Canvas, click My Media in the left navigation. Locate the video whose captions you want to edit, and click the pencil icon in its row.	Log into MediaSpace. Go to https://mediaspace.ucsd.edu. Click the profile icon at the top right of the page and select Login. Enter your active directory credentials. Click the profile icon again and select My Media. Locate the video in question, click the kebab on its row (three dots), and select Edit.

Click the play button to start the video. You have to do this so that the other controls become visible in the player. You can pause it immediately if you wish.
Click the download icon. It looks like a downward arrow on top of a line.
You may be presented with several options of things to download. Click the line with the video, which likely has an .mp4 or .m4v extension. (If you want to download alternate quality versions, click Select quality to see those options.)

The video should download to your computer.

If you still have questions or need additional assistance, feel free to contact us at kaltura@ucsd.edu.