WalkMe is a digital adoption tool. With Walkme, you will receive direct communications from the project team, links to client support avenues, access to search Knowledge Base Articles (KBAs), automated processes to make you work more efficient, and contextual tips. In addition, to carefully crafted step-by-step guides to support your work.
When the WalkMe layer of technology is added to participating UC San Diego systems, we rely on the WalkMe web browser extension to deliver this functionality to end users. For this reason, we need everyone at UC San Diego to install the WalkMe browser extension.
Follow these steps to check to see if the WalkMe browser extension has been blocked or disabled before installing the browser extension.
The name of the WalkMe web browser extension changes depending on what browser you use. It will either be called an:
To simplify these instructions we use the term “extension”.
Instructions are arranged by web browser name. Please note that the WalkMe browser extension is not available for the Edge web browser.
Also, should you choose to remove the WalkMe web browser extensions see the knowledge base article How to Disable the WalkMe Browser Extension.
The WalkMe browser extension is not available for the Edge web browser.