ServiceNow 12.9.0 Release Notes
Release 12.9.0 introduced new features, fixes, and updates to the campus instance of ServiceNow at UC San Diego and was implemented on February 15, 2023.
Legacy Incidents and Requests
- Closed Legacy Incidents and Requests created before December 11, 2019.
- Added "Student Employment" as an option for Business Office Requests, with respective assignment groups on created cases.
- Added assignment group to catalog tasks for the Jira / confluence request form.
- Changed verbiage on the Extension Form.
- Changed verbiage on the ID Card Request Form.
- Added Project and Task Funding information to Catalog Task for Order Computer Equipment requests.
The Hive Walk-Up Experience
- Fixed issues with the Hive's Walk-Up experience and television setup.