Reset your Business Systems (SSO) Password


Faculty & Staff members can follow these steps to reset the Business Systems / Single-Sign On (SSO) password. You may need to reset your Business Systems password if your account has been locked, you have forgotten the password, or the password is no longer working.  In order to reset a business systems password you must validate your identity using personal information and retrieve a temporary password sent to your UCSD email.

Note: If you have received an email with a temporary password but didn't request a new password, contact your Department Security Administrator (DSA) 

Critical Concepts

Steps to Take

  1. Start a Password Reset:
    1. Go to
    2. Enter your User ID, which can be either:
      • Your full UCSD Email address (
        • If you are a health user, please input and NOT 
      • Your mainframe ID (6-character RACFID username), 
    3. Click Continue.
  2. Validate your Identity
    1. Enter the following information to validate your identity:
      • Employee ID number
        • You do not need to enter the leading 0's
        • Your employee ID can be found on:
          • Campus paycheck stub
          • UCPath, in the top left corner
      • Last 4 digits of your Social Security number.
      • Date of Birth.  Must be in format: mm/dd/yyyy
    2. Click Continue.
  3. Confirm Password Reset:
    1. Check your UCSD email that is tied to your Business Systems account. An email containing a temporary password will be sent to you.
      • Your Department Security Administrator (DSA) will also receive an email message that you've reset your own password.  
  4. Set a New Password:
    1. Go to and log in. You will then be prompted to create a new, permanent password.
      • Your temporary password can only be used for one password reset.
    2. On the next screen:
      1. Enter the temporary password again.
      2. Enter a New password. Re-enter the new password in the next field to confirm.
        • Your new password must follow these rules:
          • Minimum of 6 characters, maximum of 8 characters
          • Allowable characters - alphabetic, numeric, @, #, and $
          • Mix of upper and lower-case letters, numeric, and symbols 
          • Must not contain a dictionary word
          • Must not contain your name or username
          • Must be different than previous passwords
      3. Click Validate.

If you still have questions or need additional assistance, please contact the ITS Service Desk. You can call us at (858) 246-4357, email us at, or submit a ticket at