Updating Device


Operating systems are constantly getting updated by the manufacturers. These updates sometimes fix security flaws or network connectivity issues that may prevent a device from connecting. It is recommended by the manufacturers to keep operating systems up to date as it is the most secure and reliable.

Critical Concepts

Steps to Take


  1. Select the Start button > Settings  > Update & Security 

    Screenshot: Windows Update & Security option located bottom right of Windows settings

  2. Click on Windows Update on the left list then click on Check Updates. You may need to restart your device to complete the update if there is one.

    Screenshot: Windows Updates with the Check for Updates button located top middle

    Screenshot: Windows Update with restart required. Install Now button is located in the middle


  1. Open System Preferences > Software Update

    Screenshot: Mac System Preferences w/ Software Updates located left middle

  2. If there’s an update available, click “Update Now.”

    Screenshot: Mac Software Update with Update Now button on far right

If you still have questions or need additional assistance, please submit a ticket or call the ITS Service Desk at (858) 246-4357