Overview

The following article outlines instructions on how to log into PROD Web Client and PROD Unity Client.

Logging in to the PROD Web Client

The PROD client is the production environment of OnBase. This environment will be actively used by most users and should not be used for testing purposes.

1. Open your Chrome browser and navigate to https://ucsd.hylandcloud.com/
   
   • If you are not logged in to UCSD Active Directory, you will be prompted to login using your Active Directory credentials.
      
     
     
2. After you submit your credentials, or if you were already logged in, you will be presented with the Document Retrieval home screen for OnBase. You will be able to search for documents using the left-hand menu to choose the required document type. Alternatively, you can navigate to other screens (custom queries, document importing, workflows, etc.) by using the hamburger menu in the top left of the screen (shown with arrow below).
    

Logging in to the PROD Unity Client

The Unity Client is very similar in function to the Web Client version of OnBase. The Unity Client has additional User Interface (UI) features that may be preferable to some users, but most users who only use OnBase to retrieve and view documents will only need the Web Client. The PROD client is the production environment of OnBase. This environment will be actively used by most users and should not be used for testing purposes.

1. Use this OneDrive Link to download the all in one installer for the Unity Client. Downloading the installer may take a couple minutes. Once complete, you can open it by double clicking the file in your download directory or by using the recent downloads feature in your browser (seen below in Chrome).
   
2. You may be prompted to give admin access to the installer, please confirm the prompt or work with your direct support to grant the installer admin access. You may also be presented with a message stating "Windows protected your PC". If you receive this message, click "More info" and then "Run Anyway".
3. Be sure to select "Create a desktop shortcut for Unity Client" and/or "Create a Start Menu shortcut for Unity Client" during installation. After completing the install process, open the Unity Client from your desktop or start menu.
4. After opening the program shortcut, a window will open where you will be prompted to sign-in using your Active Directory login information. Enter your information and click the Login button.
   
5. This will bring you to the homepage for the PROD Unity Client. Here you can choose from a variety of different actions at the top of the window.