Release 11.24.1 introduced the following hotfix to the campus instance of ServiceNow at UC San Diego and was implemented on November 4, 2022.
Request Catalog
- Updated wording to the Flu Vaccine Attestation / Declination form.
Release 11.24.0 introduced the following new features, fixes, and updates to the campus instance of ServiceNow at UC San Diego and was implemented on November 2, 2022.
Change Management
- Renamed the "Resource Review" tab to "Resource Request" and adjusted fields, including help text
- Added who created the request to approval notifications
- Request assigned to the BARS and AP team will now automatically set the organization to IT Services
Data
- Fixed a bug where additional columns in our Employee Data Load were not properly being imported into the system during our nightly import
Platform
- Cleaned up nonessential log entries, which should increase overall system performance
Request Catalog
- Retired old models and added new models to the Order Computer Equipment form
- Updated the Flu Vaccine Attestation / Declination form for employees for 2022-2023
- Removed "100% Remote" as an exemption option from the COVID-19 Vaccination Exception Request - Student form
Service Portal
- Fixed a bug on the My Tickets page where clicking on "View More" would load tickets in a random order