Problem

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Although iPads are not subject to Secure Connect enforcement, some may still receive a prompt to enroll in Intune.

Cause

Some iPads are mistakenly identified as computers by Cisco ISE, which triggers a prompt to download Intune.

Solution

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If you need to access trusted resources on your iPad, you will need to forget the UCSD-PROTECTED network on your device. This will allow Cisco ISE to re-evaluate your device type.

To forget the network while actively connected to UCSD-Protected:

1. Open the "Settings" app > "Wi-Fi".
2. Tap the "More Info" button next to "UCSD-Protected".
3. Tap "Forget This Network" and then "Forget" to confirm.

To forget the network when NOT actively connected to UCSD-Protected:

1. Open the "Settings" app > "Wi-Fi".
2. Tap "Edit" in the corner of the screen.
3. Tap the "More Info" button next to "UCSD-Protected".
4. Tap "Forget This Network" and then "Forget" to confirm.

If you do not require access to trusted resources, you may disregard the Intune prompt and continue using an internet-only connection via UCSD-PROTECTED, Eduroam, or UCSD-GUEST.

• To proceed to internet-only access, simply click "Connect to UCSD-PROTECTED" and exit when prompted to install Intune.