Overview

---

Follow these steps to forward incoming calls to your desk phone to an off-campus number. 

 

Critical Concepts

---

• Feature Package #3 now comes with all campus phones by default. A CSR no longer needs to be submitted to request Feature Package #3.

 

Steps to Take

---

Activate the external call-forward feature

1. Lift the handset.
2. Press * 2 3 # 8
3. Enter the local destination number.
4. Press #
5. Replace the handset.

Cancel call forwarding

1. Lift the handset.
2. Press # 2 3 #
3. Listen for a normal dial tone.
4. Replace the handset.