Release 13.1.0 introduced the following new features, fixes, and updates to the campus instance of ServiceNow at UC San Diego and was implemented on November 21, 2023. Happy Thanksgiving!

Email

• Email notifications sent when HR cases are re-assigned will now contain the description.

Request Catalog

• Fixed a bug where the autopopulated supervisor would overwrite once a UCPath Cognos Reports Access Request had been submitted.
• All 8 college Financial Units are now available in the department field for customers to select on the Order Computer Equipment Request form.