Release 14.30.0 introduced the following fix to the campus instance of ServiceNow at UC San Diego and was implemented on March 5, 2025.

Request Catalog

• Made minor adjustments to the Purchase Goods and Services form to ingest fields in the URL. 
• Updated link to the PO Contractor form PowerPoint slide deck.
• Fixed an issue with the Order Computer Equipment form workflow conditions causing some tasks to trigger incorrectly.

Agent View

• Opened up service, service offering, category, and subcategory for editing in list view for closed CSM Cases.

Change Management

• Type field is being made read only to prevent users from starting a second workflow by changing type from Emergency to Normal or Normal to Emergency.