Duo two-step "remember me" feature is not working on your web browser. You may be receiving an error message when you try to select "Remember me for 7 days" or may be receiving the two-step login prompt repeatedly, despite selecting this option.
The "Remember me" feature for Duo two-step login relies upon your web browser's saved cookies. If you have already selected the "Remember me for 7 days" option on you web browser, but still keep getting prompted to perform two-step verification each time, this usually indicates that your web browser is blocking third-party cookies such as Duo Security.
If the "remember me" feature is not working, follow these steps to add an exception to allow third-party cookies from Duo Security:
Safari does not have an option to add individual exceptions for sites. You will need to enable third-party cookies on Safari to allow Duo Security to remember your two-step login:
If your browser is not listed, please consult your web browser's support pages for allowing third-party cookies.
For more information, please see the following Duo support article.
If you still have questions or need additional assistance, please submit a ticket or call the ITS Service Desk at (858) 246-4357