Release 14.44.0 introduced new features, fixes, and updates to the campus instance of ServiceNow at UC San Diego and was implemented on June 11, 2025.

Platform

• Adjusted the run-as user for scheduled import jobs to the system administrator user to reduce confusion in audit logs.
• Soft-launch of HR Agent Workspace.

Request Catalog

• Removed the Push to Talk help text on the New Cell catalog item.
• Added new groups to the OnBase Request Form.
• Verbiage changes to canvas request form.

CMDB

• Moved Jamf-specific custom fields to the Computer child table in the CMDB, from the base CMDB table.
• Platform - Installed additional Configuration Management Database tables for use with Cloud and Virtual Machine object types, such as AWS instances.