Release 15.14.0 introduced new features, fixes, and updates to the campus instance of ServiceNow at UC San Diego and was implemented on Month x, xxxx.

Request Catalog/Service Portal

• ITS BIA Request form changes. 
• Added form to migrate cases, RITMs, REQs from old account to new account and disable old account if necessary.
• Added star-rating on HR Portal for KBAs.
• Added dining locations dropdown for student form.
• Onboarding Form updates to SMT Mapping.
• Adding edit permissions to the Amazon RDS Table.