Overview

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To request new admin-level access in Canvas, departments must submit the <Canvas Admin Access Request Form>, which routes requests for the appropriate approvers. Requests to change or revoke existing access should be sent to canvas@ucsd.edu.

Understanding Admin Canvas Roles

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Admin-level roles in Canvas provide elevated access to sensitive student data, course content, and instructional tools. Because of this, admin accounts should only be granted when there is a clear business need—and with careful consideration of the responsibilities involved. To help protect student privacy and ensure responsible use of these roles:

• • A current FERPA training certificate is required at the time of request.
  • Additional Canvas admin training will be required before access is granted.

Departments should limit access to only those who require it to perform their duties, and regularly review who has access to ensure continued alignment with job responsibilities.

Common admin roles include:

• Course and User Lookup
• Read Only Admin
• Instructional Support 
• Subaccount Coordinator
• EdTech Support Account Admin

How to Request New Admin Access

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To request new admin-level access in Canvas, the requesting department must complete the Canvas Admin Access Request Form. The form collects key information about the user, their requested role, and includes:

• Acknowledgement that the department is responsible for emailing the EdTech Support team at canvas@ucsd.edu if the user changes roles, leaves the university, or no longer requires access.
• Required manager approval.
• In some cases, department chair approval (e.g., for Subaccount Coordinators or other high-level roles).
• Confirmation of FERPA training completion by uploading recent certificate.
• Agreement to complete Canvas admin training before access is granted.

In some cases, the requester may need to consult with the EdTech Support team to clarify the appropriate access level or understand available admin role options. Departments are welcome to proactively request a meeting for more information. Once submitted, the form will be reviewed by the appropriate approvers and routed to the EdTech Support team for processing.

How to Change or Revoke Admin Access

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If a user’s admin-level access needs to be updated or removed, the department should email the EdTech Support team at canvas@ucsd.edu with the following information:

• User's full name, AD username, UCSD email address
• Current role and access level
• Requested change or reason for revocation
  
  

The EdTech Support team will review the request and follow up as needed. These requests will be tracked as support tickets.

Ongoing Review of Admin Access

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The EdTech team conducts a quarterly review of admin Canvas accounts to ensure access remains appropriate. Departments may be contacted to confirm whether existing access is still needed.