Overview

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The following are instructions on how to delete your Office 365 Exchange (Outlook) account from the iOS Native mail client (the mail app on iPhone/iPad).  

Critical Concepts

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• When having trouble with your email account, deleting your account and re-adding it can solve the issue.
  
  • Learn how to add your Outlook account to your mail app
    
    

Steps to Take

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1. Go to your settings 
   
   
   
   
2. Go to “Mail” 
   
   
   
   
3. Find “Accounts”
   
   
   
   
4. Your account should be listed under “Exchange.” Click on “Exchange.”
   
   
   
   
5. Press “Delete Account.” 
   
   
   
   
   
   
6. Your account should now be deleted. You can confirm this by going back to your list of accounts.
   
   
   

If you need to add your account again, try our article: Setting up IOS Mail App for Office 365 Exchange