CMS: Roles and Responsibilities


Learn about the various roles and responsibilities for the campus CMS.



Admin - Workplace Technology Services (WTS)

The Admin is responsible for working with Hannon Hill to keep the CMS working well for UC San Diego sites. Workplace Technology Services (WTS) is the admin for all CMS sites at UC San Diego and provides the technical framework to support a positive user experience. WTS:

Site Manager

The site manager is responsible for keeping a specific site consistent and up to date, with content that is accessible and user-friendly.  A site manager could be an individual or a department.  Workplace Technology Services (WTS) is the site manager for Blink and TritonLink. Site managers:

Subject Matter Experts (SMEs)

Subject matter experts are UC San Diego faculty, staff, or students who have expertise in a particular area. You will be a subject matter expert and champion of your site and are an important link between your organization and WTS. We suggest at least 5% of a SME's job be devoted to CMS duties. This list can be used to ensure your job description reflects all you do as a SME: