Manage Service Offerings
This page walks through how to manage your Service Offering(s) via the form. The form is located by navigating to the ITS Portal > Get Help > ServiceNow > Manage Service Offering. Or by going to this link.
Modify an Existing Service Offering
- Select the service offering you want to modify.
- The form will autofill what is currently set on the chosen service offering. Make your modifications here as desired
Requesting a New Service Offering
Fill out the required fields that populate upon selection.
Retire a Service Offering
- Select the service offering you want to retire.
- Add the reason for retiring the service offering. If the offering is in the IT Services organization, this information will be reviewed by the ITS-ServiceManagementOffice group. Otherwise, this service offering will automatically retire.