Find answers to frequently asked questions about Zoom video conferencing.
All faculty, staff, and students with an @uscd.edu email address may sign up for a Licensed (Pro) Zoom account. Please sign up for an account at ucsd.zoom.us.
If you are a Health employee, UCSD Health has their own instance of Zoom. Users can register for Health Zoom on http://zoom.uchealth.edu/
The UC San Diego IT Services department is covering the cost for UC San Diego account holders. Additional expanded licensing for large meetings, and Webinars are available through IT Services. To purchase additional license, please fill out a Zoom Request Form.
Yes. Anyone in the world can be invited to join a Zoom meeting. Only the host needs a Zoom account.
Review the Zoom page on Blink.
Sign up for Zoom at ucsd.zoom.us.
Zoom's support site provides a wide range of How-to articles about navigating through their wide range of features and tools. Their site can be found on support.zoom.us.
You can always call the ITS Service Desk for further questions about Zoom features.
If your Zoom profile is reflecting the wrong account information, please contact us at the ITS Service Desk. This error may also result in not being able to be added as a co-host or having access to certain integrations, such as Zoom LTI Pro. When seeing this error, please fill out a Zoom Request Form to get it fixed. You can also call the ITS Service Desk for more information.
Try uninstalling Zoom on your workstation and then reinstalling it. If you can’t get it to work, use phone or tablet and call ITS Service Desk for help with your workstation.
Try turning your webcam off, switch to cell phone for the audio, and use your tablet or workstation for any screen sharing.
You are able to dial in to the call without using data. More information can be found on Zoom’s site: Joining a Meeting or Webinar by Phone.
Try turning the consumer VPN service off.
Yes, you can use multiple devices at the same time.
If you still have questions or need additional assistance, please submit a Zoom Request Form or call the ITS Service Desk at (858) 246-4357