Release 12.17.0 introduced new features, fixes, and updates to the campus instance of ServiceNow at UC San Diego and was implemented on Wednesday April 12, 2023.
Request Catalog
- Verbiage changes to Order Equipment Form.
- Verbiage changes to the ITS Zoom Form.
- Verbiage change to the 'Get Help' catalog category on Student Portal.
- Verbiage changes on the Wire Request Form.
- Updated the UI of catalog and services pages.
- Enhancement to fields for Advancement Confidentiality Agreements
Platform Changes
- Modified UCSDInboundActionsUtil script so that if the email contains kuali, it won't add to the description "received from____"
- Added link to case on solution proposed notification.
- Changes to the appnav.