CMS Error: "Invalid XML: The prefix "o" for element "o:p" is not found"


Problem


You get the error message: "Invalid XML: The prefix "o" for element "o:p" is not found" when you submit your page in the CMS.

 

Cause

Word processors often have hidden formatting code which can lead to CMS errors.

 

Solution


o:p” is a Microsoft Word element that the CMS can’t interpret. If you see this error, you need to go into the source code < > and delete it.

To avoid this in the future:

If you still have questions or need additional assistance, please submit a ticket or call the ITS Service Desk at (858) 246-4357