Overview

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Follow these steps to use the call-forward / follow-me feature to send incoming calls from your desk phone to an alternate phone number on campus.  Steps for changing or cancelling call-forwarding are also available below.

 

Critical Concepts

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• These instructions applicable to most phone models at UCSD.  You may need to check specific information about your phone and the features available to you.  
• You must have Feature Package 1 to use call-forward / follow-me

 

Steps to Take

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Activate Call Forward

Forward calls to another extension

1. Lift the handset
2. Press * 2 *
3. Enter the 5-digit extension for the phone number to which you want to direct cals
4. Press #
5. Listen for the pulsating dial tone
6. Replace handset 

Forward calls again from the new extension to a different extension

1. At the new extension, lift the handset
2. Press * 2 *
3. Enter the original extension number plus *
4. Enter the new five-digit extension to which you want to direct calls
5. Press #
6. Listen for the pulsating dial tone
7. Replace the handset 

Cancel Call Forward

1. Lift the handset
2. Press # 2 #
3. Listen for a normal dial tone
4. Replace the handset