Overview
Follow these steps to use the call-forward / follow-me feature to send incoming calls from your desk phone to an alternate phone number on campus. Steps for changing or cancelling call-forwarding are also available below.
Critical Concepts
- These instructions applicable to most phone models at UCSD. You may need to check specific information about your phone and the features available to you.
- You must have Feature Package 1 to use call-forward / follow-me
Steps to Take
Activate Call Forward
Forward calls to another extension
- Lift the handset
- Press * 2 *
- Enter the 5-digit extension for the phone number to which you want to direct cals
- Press #
- Listen for the pulsating dial tone
- Replace handset
Forward calls again from the new extension to a different extension
- At the new extension, lift the handset
- Press * 2 *
- Enter the original extension number plus *
- Enter the new five-digit extension to which you want to direct calls
- Press #
- Listen for the pulsating dial tone
- Replace the handset
Cancel Call Forward
- Lift the handset
- Press # 2 #
- Listen for a normal dial tone
- Replace the handset