Overview

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Follow these steps to order a desk phone for your office or order a new feature for your current desk phone.

 

Critical Concepts

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• You will need your department's Index number to order new phone services.  If you are unsure what this is, please contact your department fiscal contact or department business office.
• If you need an existing phone repaired, please submit a ticket requesting repair.  Please provide us your UCSD username, office location, phone number of broken phone, and an alternate contact phone number.

 

Steps to Take

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1. Choose the type of phone model you would like.
2. Choose the features or feature package you would like.
3. Review the associated installation fees and monthly fees.
4. Order phone and/or service through the Customer Service Request (CSR) form.
5. Telecom will contact you within 48 hours regarding your request.