Overview

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Learn how to enter additional numbers when required during a phone call to reach extensions, choose from numeric menus, use a credit card, leave a voice mail, or conduct any other type of communication that requires touch-tone signals.  

 

Critical Concepts

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• These instructions only apply to digital desk phone.
• You will need to re-enable touch-tones during each phone call.

 

Steps to Take

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Activate Touch-Tone Feature

1. Initiate a call.
2. When you are asked to dial an extension or enter additional numbers, first press either 9 or the ETE soft key or the Dial Add'l Digits button.
3. Then press the additional numbers you've been asked to enter.

Note: "Touch-tone" is also known as Dual Tone Multi-Frequency (DTMF), the system used by touch-tone phones.

Cancel Touch-Tone Feature

• Touch-tone feature will automatically cancel when you place the call on hold or hang up the handset.